One more negative thing about Turbo Tax, I chose state E-file, paid $39.99, then Turbo Tax told me California e-file is not ready yet, ask me to come back, one week late, I came back, the system did not remember that I have paid, ask me to pay for $19.99 again to E-file state tax, I did not pay for it, then called customer service, the agent tried to figure out why but couldn't and it took us one hour! Then she said she will transfer me to her supervisor, then I waited on the phone for another half hour, I lost my patience, my time worth more then $19.99/1.5 hour, so I hang up, and paid for that $19.99. What a bad company!
