ltg
Returning Member

Get your taxes done using TurboTax

I have a similar issue. I e-filed using Turbotax as usual with no apparent errors, and just got a letter in the mail this week that my e-file payment was rejected due to "no account/unable to locate account". How is this possible? There were no errors in Turbotax when going through the payment process. I have an ACH tracenumber but how do I find the details around this transaction?

Also, a separate but perhaps related issue: I filed on April 2nd and still haven't received my CA refund. Is that normal?

Both my tax return payment and the refund were tied to my Bank Of America account btw, if that's any help.

Please advise - thank you.