June 4, 2019 6:21 PM
I spoke with someone from NYS Department of TAX and Finance . She told me the hold up is because of the EIC or the ACTC. The Federal would start issuing refunds around the 27th of February. Soon after the state would release most of them. If you didn't file a EIC or a ACTC you should receive your refund first. Those who didn't file for those credits would received as 14 to 21 days from filing.