Did you do step 2 in the FAQ? Launch Utilities -> Keychain Access, select your login keychain and search for and delete any entry with "intuit".
Kaychain is a Mac feature and has nothing to do with TurboTax. There is nothing that TurboTax can fix for local issue on your Mac. When the Mac sees a login window it searched it's keychain for a match and if not enabled asks for your keychain password so it can open keychain in the Mac and retreve the stored password.. Keychain passwords get stored usually when a login window is first encountered and the Mac asks if you want to save the password. The "yes" box is checked by default so if you do not uncheck it, then it will automatically be stored in Keychain and searched for the next time the login window is encountered.
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**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
