Occasionally the import process fails (probably because the employer built the data packet incorrectly).
In this case,
- copy down the information on your W-2 on paper
- go to the table of W-2s
- delete ALL the W-2s
- add one W-2 (don't use the EIN to import but type it in yourself) using the information you copied down.
Conitnue with your return.
