Anyone else receive this error, " Hmm...it looks like we have hit a slight snag. Please try again or check back later"?
When using my credit card to pay state tax transmission charge. After repeatedly checking back and about two dozen retries, Turbotax returns same error.
FYI - the solution is to choose the option to process the credit card payment as a guest. Do not try to log into your existing Intuit account to process the payment. I actually got a helpful call-back from TT's customer support last night which allowed me to process/file my returns.
It appears that TT's servers are overwhelmed. I kept hitting retry and eventually got through, but it took 1 1/2 houes because the same 'snag' continually popped up at each step of the process.
It had to do with some pop up blockers and something else. I called tech support and they walked me through it and stayed on the line until it sent. They were pretty helpful.
