Get your taxes done using TurboTax

How did you acquire the CD?   Are you a TurboTax Advantage member (annual membership)?    If so, in addition to an Advantage CD, Advantage members should have a complimentary download already in your account at this link:
<a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download">https://sho...>

If you are not an Advantage member, that won't apply to you.   We can tell you how to speak to TurboTax Support by phone if you continue to have install problems.  But try the steps outlined in the comment above first.