Question regarding form 8962 and 1095-A

I recently filed taxes through turbotax for 2016.  I received a letter in the mail a few weeks later to provide a copy of form 1095-A and a filled out form 8962 to the irs. I filed single, yet I am confused when amending through turbo tax on why I owe, if I also received medi-cal from January 2016-November 2016.

Also, should I continue with the amend option through turbotax? or should I send the documents by mail? I am getting a bit confused on what to fill out on the first 1-11 sections of the 8962 print out... would it be the same if I went through the amend process on turbotax?

Any suggestions would be appreciated!