Glacier Tax prep is not affiliated with Turbo Tax, so we cannot speak for another company. Did you ask them for guidance or input on this matter?
Who says you are supposed to get more money? Did you discover that via using Turbo Tax?
Please keep in mind that Turbo Tax is not for Nonresident Alien 1040(NR) tax returns. So, you can ask questions in this forum, but our customer service agents cannot assist with forms that our software does not provide.
If you did use Turbo Tax and saw a bigger refund, I would have to caution you that such refund is based on resident tax rules, which likely do not apply to your situation. How long have you been in the US?
We do have a partner for international student returns- Sprintax- so I would recommend that you try preparing your return there (and compare with what was filed through Glacier)
https://www.sprintax.com/
