You will need to contact Customer Care for your prepaid card at (888)285-4169.
Here is a link to their website. https://www.turboprepaidcard.intuit.com/contact-us.
There are also ways to check your transaction balance and history. Please see below.
- If you have an online user ID, you may check your balance or transaction history online 24/7 on this website.
- Balance and transaction history are available on the Turbo? Prepaid Visa® Card mobile app. Download the app for free from the App Store® or Google Play™ to get started.
- If you don’t have an online user ID, click here to set one up.
- You may also get your balance and transaction history by sending text message. Carrier message and data rates apply.
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