There are several things that prevent a user from utilizing the Refund Processing Service. See if any of these apply to your return from the TurboTax FAQ below:
https://ttlc.intuit.com/replies/3299971
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
