Sharmaine
New Member

Get your taxes done using TurboTax

I see you are using the Deluxe Edition. There is a charge for this product. If you have to file a state, there is also a fee to prepare the state. You can see what you are being charged for. Click on Tax Tools from the Menu on the left side in your return. Click Tools then My Fees. You can see if you qualify for the Free Edition, if you do you can downgrade.

Is TurboTax Free Edition right for me?
https://ttlc.intuit.com/replies/3334660
 
Can I downgrade to a lower-priced version of TurboTax Online?
https://ttlc.intuit.com/replies/3288495
 
This Turbo Tax FAQ will provide more information on the Refund Processing Fee.
https://ttlc.intuit.com/replies/3301372