DevRick
New Member

Get your taxes done using TurboTax

I've tried this option. Every agent I speak with says they're going to transfer me to another agent in the "appropriate" department. I then wait on hold for about 15-20 minutes just to be told that they're "experiencing technical difficulties, call back later" or "We are experiencing unusually high call volumes, try your call again in 2 days". It's very unacceptable! Thank you for the advice.