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This has just happened to me this year. I received a refund deposit, but not the entire amount. From my research, I have found that code 499 is what would have shown up instead of 310 if this refund was to offset a balance of some kind. I will wait until February 27 (the estimated refund date) to see if they deposit the remaining amount of my expected refund and then update my post.
May 31, 2019
5:36 PM