This is isn't about taxes, it it is bug in TurboTax. I hope you are wrong, when you say "That's common". Are you saying that TurboTax can't calculate the correct tax? Or are you saying that it often calculates incorrectly.
The question is specific. The box said that I would get more than a $10,000 refund. I clicked to file. The taxes filed. When I looked at the PDF, it said that I owed $365. You can't get more specific than that unless you can see the TurboTax server log. Only TurboTax can see why the program failed.
I paid for support. That is why I chose TurboTax. But so far, I haven't been able to get any support.
I put the question here, because it is the only option that I have. The phone line is or was closed.
I paid about $140.00 for TurboTax, but so far, this is the only "support" that I have.
