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Get your taxes done using TurboTax
If you are still experiencing technical difficulties with TurboTax after clearing the cache on your internet browser, there are other troubleshooting steps that may resolve your issues.
- Try refreshing the internet browser or using an alternate browser
- Allow cookies and pop-up windows.
- Check your router (if applicable)
You may also refer to the FAQ: Troubleshoot TurboTax for Mac Updating Issues for other useful information.
https://ttlc.intuit.com/replies/3300415
‎June 4, 2019
1:07 PM