TurboTax 2017 CD TurboTax has stopped working. Windows is searching for the problem. Windows will close program and notify you if a solution is available? Help

I’m using a dell core I7 windows 7. I tried defragmenting, downloading with virus off, updated windows, & no luck. I have the past 4 years of TurboTax on my computer and they work fine. WiFi is Sprectrum.