So Turbo Tax cannot make a delete return option for us Return Turbo Tax users, just clear form and start over that is useless and the support people on the phone that say just hit the crtl and return button and that will bring you to the option menu to upgrade... bluh, bluh... for over an hour until I hung up... You try log in after you clear all forms and delete the forms, go to the paid link above and use your user name and password and it brings you right back to the shittin’ free file page that you are trying to get away from or upgrade from. I entered the return over 30 times now and am beyond sick of it. Now I’m told make a new account and have 2 different accounts with 2 different user name and passwords........How about create a delete return option so when we switch to the other Turbo Tax our user name and password work and previous years taxes link like they should, or put a link to the paid version and let us move on.
