I can not stand this it is absolutely ROBBERY! I filled my taxes myself, using this website. I did the work why am I being charged 118$$$ for service I did myself??? Turbotax I have always advocated for your website and its low fees and last year the fee was enough to wave me off and I wish I didn’t bother with you this year honestly. I WORK ALL YEAR FOR THOSE TAXES! YOU DONT GET TO TAKE THAT MUCH FROM MY HARD WORK. Especially over a self serve website. Get it together lower your rates you are loosing customers and respect. Intentionally misleading customers with the seperate charging rates of 39.99 x 2 at the end of service then a heavy transaction fee of also 39.99 (wow thats convincingly convenient for buisness) respect to how you help people file taxes but you charge over the top for me to file my taxes myself and not even itemize them, why was I given the option of the cheap non delux package in the begining then forced to pay so much at the end? It’s crooked business and as a annual customer I highly disapprove.
