Sorry it's frustrating for sure.
The Turbo Free File Program is in conjunction with the IRS Free File program so it's required to prepare all forms with no upgrades or fees.
You'll have to read the qualifications and see if you meet one of them. One of the FAQs has them listed. You only have to meet one of them. If you have 2018 AGI of $34,000 or less, then you qualify. Or if you get EIC (earned income credit) you qualify. Or if you are military with 2018 AGI of $66,000 or less.
