Thanks for sharing your information on what you experienced. I also save a backup copy after every session to a thumb drive as well--just in case.
You have posted your thread in the USA TurboTax community forum.
(yes, the sites are too similar, and we have complained to TurboTax
about it.)
Here is the Canada TurboTax AnswerXchange community forum:
https://turbotax.community.intuit.ca/tax-help
And the Canada TurboTax main site:
http://turbotax.intuit.ca/tax-software/index.jsp
