EbonyL
New Member

Get your taxes done using TurboTax

Due to IRS adding new changes within the Schedules, there are now situations in which an upgrade may be needed. Because of this, it is possible that you may have added an add-on that required an upgrade or an extra charge. 

To see a breakdown of your charges, please follow the instructions in this FAQ

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online?jump_to=answer_...

As long as you haven't paid, registered, or deducted the TurboTax fee from your refund, follow the directions in this FAQ to remove all unwanted add-ons. 

 https://ttlc.intuit.com/questions/1901213-what-can-i-do-to-reduce-my-fees?jump_to=answer_3301994

There is an additional charge for state taxes with all products, except Free Edition.

https://turbotax.intuit.com/personal-taxes/online/

Also, if you elect to pay your TurboTax fees with your refund, there is a fee for that as well.

https://ttlc.intuit.com/questions/1900596-what-is-the-refund-processing-service?jump_to=answer_33013...

 You can follow the instructions listed in the following TurboTax FAQ to contact Customer Support if you need further assistance. https://ttlc.intuit.com/replies/3300041

 


View solution in original post