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What does TurboTax agent see during screen share on a desktop? Do they see EVERYTHING on a desktop or just the TurboTax software data?
Does sharing the desktop screen with a TurboTax agent display everything that is on the desktop or just data within the TurboTax software? Supposedly, I am talking to an agent on the phone and sharing my screen, can I open my browser to view personal information without the agent being able to view the browser information? Thank you.
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‎June 3, 2019
1:44 PM