I got what TurboTax for the first time because everybody kept talking about how fast and thorough they were in doing your taxes. Then when you get on they have a fee of $150 that they will take care of. Pretty much everything that you need as far as filing and so forth. I had to do ground work to get my 1095a form. I did that sent it in not knowing that the forms that I sent in was not from my 2023-2024 since I haven't filed in less than 5 years. I was ready to check out over a week ago and I got in contact with my agent and told her what I needed to do because she ended up giving me two two or give gave me a service code to put in and it's supposed to discount your overall total and it's supposed to tell you pretty much what you have to pay. The code didn't work. I got back with her the same day that she gave it to me. Still did not work. This was pretty much the last week right before Wednesday which was the deadline and she didn't get back to me until Friday. Which today is the 22nd so it was the Friday prior to this week. When she got back she wanted to sit there and give me the information that I needed several days ago to go ahead and check out to get this started and gone so I can start on my 2025 which still has not been taken care of yet. This will be my first and my last time doing this because of the fact that it's basically going to cost me over $300 in order to file when it was supposed to be just $150. My agent didn't get back to me until pretty much the end of the deadline because of the fact that the price of $150 goes up to $169 and all I asked for was basically what she gave me recently. I'm like why couldn't you give that to me? Several days prior before the deadline.
