MarilynG1
Expert Alumni

Get your taxes done using TurboTax

Make sure you have no special characters in your address (Apt. 19, not #19, for instance) and that your Billing Address and return address match.  Try clicking around a bit and returning to this screen to retry.   Sometimes it's a bad connection (you're going to a Billing server).  You can try turning off your anti-virus programs.

 

Otherwise, you can Contact TurboTax Support to report a 'blocked payment issue'.

 

@PixelzAndBitz 

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