My experience and comments mesh with @curlygirlmom. As another long-time TurboTax User, I've seen my recommendations incorporated and have a few improvement ideas to contribute about TurboTax TY2025. But there was no survey, no email, etc from TT. And I don't do those Social Media thingies.
As a suggestion, remember that when people complete taxes and are ready to file, they file. It's a higher priority than taking a diversion to share comments and feedback. But we're blocked from adding comments once we file. How about providing access for entry of comments? That would benefit Users in current year so they could file. And then later add suggestions for TT Team to incorporate into next season's program.
