I went to the TurboTax Advantage website and signed up. It said I would be charged in November when the 2026 TurboTax products become available. It also said I could check status along the way and cancel if decide I don't want the service. However, I am unable to find the order, and when I try to search it asks for an order number which I never received. Called (800) 446-8848 and they were unfamiliar with the Advantage service and switched me around until I got dead silence on phone after 40 minutes. I have no way of knowing if the order was processed or fell through the cracks. What next?
