Hi, I need help with a billing issue. I was initially quoted around $129 for TurboTax Full Service, but I was charged $328 without being clearly informed of the price increase beforehand.
I also spent over 2 hours on the phone due to technical difficulties on your side, and my taxes were still not submitted after payment.
I paid for a service that was not completed, and I would like a refund or a price adjustment. Can you please assist with this?
