I have tried to get technical assistance three times. I just get a chrome popup window to submit a credit card. Three cards were declined. One however tried to withdraw $70.00 from a Southwest card (instead of the advertised $5). My partner declined the payment and I think her card got voided, In all cases there is no way to reply to the request for a credit card. However in one case, the assistant was willing to try to put me through to the tech assistant, but I was sent back to "no exit" credit card prompt. So there are several problems : 1. my turbotax deluxe windows app cannot find a social security or other form 2. my partner may need a new credit card. 3. I can't get help to get my taxes done.
