@ Tia1436 wrote:
Thank you for your input. It was my bank I spoken with. I called STGB & cannot get through, they also took extra fees out stating that I had help using an live expert for which they charged me for that I wasn’t aware of. I need answers & still don’t have my refund
Are you the same person with a different display name?
Have you tried SBTPG's refund lookup tool? Choose "For Taxpayers" portal at:
https://www.sbtpg.com/
SBTPG has a phone contact page at the following link.
Their hours this time of year are Monday-Friday, 7AM-4PM Pacific.
Even when they are closed, you may be able to get automated info, or you can log in at the link above.
https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
