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Get your taxes done using TurboTax
Turbotax keeps crashing for me after I installed the update yesterday. Crashes trying to open
the help center popup, crashes when opening the payment browser window, crashes when saving IRA deductions info. I've done all the troubleshooting steps - checked for TT updates, cleared browser cache and cookies, updated windows, turn off windows defender antivirus, restarted windows. Nothing is fixing the issue. I can't file the state return because I first have to complete the payment window, which is crashing. To confirm it wasn't data in my return, I opened TT and immediately tried to open the help center (without opening a tax return) and it also crashes. Ugh.
2 weeks ago