LindaS5247
Employee Tax Expert

Get your taxes done using TurboTax

If your Add Supporting documents does not work, some users have reported the steps listed below as solving the issue:

 

  • Switch to Forms mode, find the specific worksheet, and directly add details there. 
  • Sometimes double-clicking the number field will trigger the pop-up
  • Try Saving your work, closing, and restarting the program
  • If a field is locked due to an old $0 entry, go to Forms Mode and delete the existing data. Backspace and forward space over the field to make sure there is no data there to unlock the filed 
  • Try clicking in the box and then go to Edit - Add supporting schedule.  
  • Some users have reported that re-installing the software can solve the problem

 

Please return to Community if you have any additional information or questions and we would be happy to help.

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