Denied a refund

We regret to inform you that your request related to the TurboTax Online product linked to Case #[phone number removed] has been denied.

This is wrong, only did my federal taxes and was advertised and hit the button for $40.00, I never would have willingly paid $89.00 for this service! Ive been using Turbo Tax for as long as I remember. This is bad business and theft as far as I'm concerned.

Scott 
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