Used turbotax last year for my parents and did not note the pin because you reset it every year. Both died this year and trying to efile their return but I can't get past the pin number. Is it correct that NOW you have to use the same number as last year or mail a return? I entered their correct AGI.....surely I can reset that somehow. Can't find any current answers. Past discussions note the number is changed by the user every year.
