I'm not aware of this being a systemic issue. Which platform are you using? Online or desktop?
If you use the online version - check to confirm whether you logged into the same account you used to prepare your return(s). Sometimes online users have multiple TurboTax accounts and may inadvertently log in to a different account for the same year.
If you are using a desktop version, your tax returns should be wherever you saved them, either to a computer, flash drive, cloud location, etc.
If you're using desktop TurboTax, it's possible that you may have saved multiple versions of the return and the one you opened is not the latest one. To resolve this, Use "File" > "Open" within TurboTax and navigate to the file with the most recent date modified.
See this help article for more information.
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