Way ahead of you. I would need to electronically file it. They have no record of it. Followed the directions and had the past office check it. Would love to get this back and have it filed but can not get a hold of anyone on you end to get it done. Your customer service number is terrible. Your only allowed to have one of two issues and then they don't understand and hang up. You should be able to speak to someone about the issues that you are having. The support sucks.
