- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
I don't have many transactions in my accounts, but I still followed the steps you suggested. Unfortunately, it still crashes. I installed all the recent updates.
Again, when I go to import docs, from the TurboTax desktop it takes me to Web, then after entering required info, it shows "Connection established". I go back to TT desktop, documents appear there on the page with title "These Documents Are Now Ready for Import". I click on "Import Now", there appears a popup "Importing", then it disappears and nothing happens. It still on the same page.
I can still go to Wages & Income -> Your 2025 Income Summary. There in the "Import Summary" section it shows that there are 2 items, which looks like it did actually import docs, but when I click on "View" - it crashes with a popup "Looks like we've run into an error."
Please, advise. It's almost April and I haven't filed my taxes. I wanted to use TurboTax, because I used it last year and I can just import previous returns.