you may have your screen resolution too high so you are not seeing the top of the window.
with the return opened
at the top, there should be a white bar that says TurboTax Premium 2025
below that is a black bar that says file - edit- view -
click on "view" and a popup should open that allows you to switch to step-by-step (or do "ctrl 1)
by the way with desktop you are not online with TurboTax. everything you see and all the calculations, forms etc are provided by the program on your computer.
