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Get your taxes done using TurboTax
NicolleR1, I appreciate the response.
I just received a mail stating they need additional 60 days to work on the account. As I’ve no clue what information was compromised how they are using against me it’s kind of put me in a difficult position.
adding to that TT saying they do not see any issues on the account even after they clearly confirmed it’s a identity theft and providing the case number.
I have no idea who is working on what issue. And what exactly happening with the account information. I was able to recover the account; however, I noticed sign in activity was deleted and my profile information also got deleted like first name last name etc.
I would appreciate if can provide any inputs on this matter.
March 18, 2026
8:30 AM