Please use the following steps to try removing background debris unseen. Close your return before you begin.
Try clearing the cookies and cache because it handles many issues that seem nonsensical on a regular basis with online activity. Watch to be sure you are selecting 'all time' as example. Do not use selections like 'last hour' for those browsers that give you options.
Once this is complete open your return and try again. Follow the steps provided by @RogerD1 above.
If you are using TurboTax Desktop, save your return, then at the top select Online, then Check for updates.
Please update here with additional details if you have the same experience.
@cheercoachtor
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