@quattrocoupe @johnp317 @user17736315102 @SoCalGal40 @user17735890360 UPDATED for order of what to do......
unavailable due to unfinalized IRS forms (There are still forms the IRS has not finalized), non-supported tax situations (e.g., specific foreign income, complex forms), or software updates required, overrides you may have done, or errant characters that may have happened during a transfer from a 3rd party. I DO NOT work for TT.
- FIRST Turn off virus protection and VPN's as they seem to be blocking a lot of TT this year, which is NO Fault of TT. Even Windows Defender is blocking a number of TT access. You can also look at recently blocked to just allow access. Do this first, then even if you have tried following, do them again.
- Manual Update: Within TurboTax, go to the "Online" menu and select "Check for Updates".
- Reinstall: If the above fails, uninstall TurboTax and reinstall it using your download from the official TurboTax account.
- Check Form Errors: Go to Forms Mode in TurboTax Desktop and check for red exclamation points, which indicate incomplete information.
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REVIEW FORMS by Go to "REVIEW" tab to see if specific forms are listed as unavailable.
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RUN SMARTCHECK
- Try running Turbotax as Administrator if using desktop
- All TurboTax and related files should be on your C drive not a thumb drive.
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CHECK INTERNET/BROWSER: Clear cache/cookies, or try a different browser.
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If all else fails, print and file by mail.
**I don't work for TT. Just trying to help. All the best.
***Say "Thanks" by marking as BEST ANSWER and clicking the thumb icon in a post and that I solved your question
**Mark the post that answers your question by clicking on "Mark as Best Answer" I am NOT an expert and you should confirm with a tax expert.
