Get your taxes done using TurboTax

@aysoref You'll be surprised (as I was) to learn that TT Support reached out to me directly via email to see if my issues had been resolved (which they had).  This was a couple of weeks ago.  It was a nice back and forth, and I felt the rep listened to my ranting.  My sentiment was actually quite similar to yours in the exchange with TT.  I'll quote a line or two from their reply:

 

The tricky thing with these issues is that they are very hard for us to recreate. But we do take what our users share seriously. Things sometimes just take time. 

 

With so many users of the Desktop version reporting this same issue, I do find it hard to believe they wouldn't be able to recreate the issue.  But it would require the financial institution to allow them access to dummy logins, accounts and forms.  I would imagine they would have this access with each institution in order to conduct proper beta testing before making the software live.