I assume you're referring to the TurboTax Advantage program (auto-ship of tax software each year). If you'd like to cancel your subscription as an Advantage member, please use the info below.
https://ttlc.intuit.com/replies/3301832
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
