The culprit is often a cluttered or "broken" cache. Since these temporary files can interfere with how the software loads, cleaning them out usually fixes the issue.
If you are using the web-based version, try these three troubleshooting methods:
- Clear out your stored cache and cookies
- Use an Incognito or Private window
- Try logging in through a different web browser (for example, moving from Chrome to Firefox or Edge)
