I am having the worst experience with Full Service version of Turbo Tax. The chats and scheduled calls are mockery for Turbo Tax Experts. Experts are not joining the scheduled calls several times, and then re-assign. Also, very incompetent services - not able to respond to general queries on tax returns - not reading through the uploaded artifacts and missing details in filing which is causing a lot of loss. I would not recommend Turbo Tax to anyone rather pay little more and find a local tax filing agent. There is no respect of customer's time and experts are very mediocre.
