I didn't ask you to access my information. I was referring to your inability to read. I had posted details about the issue, you ignored the details I provided. Additionally that is not a customer service link. That is a phone number prompt, which again goes against what I (and hundreds of others from a quick scan of the community) had originally asked for. I don't need a tax expert, I need someone in billing. This is a clearly unethical practice and we need a communication line that is in written form to establish clear facts to get it resolved. Please request the services of someone else to answer this. I think the question will require someone who can read.
