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@ eznoh wrote:I've done all that and TT (Windows desktop version) even lets you edit the IP PIN you will be submitting but it only allows 5 characters and my PIN is 6. My e-file was rejected 4 or 5 times yesterday. Looks like paper for me. 😓
Since you are using desktop software, have you checked for the latest TurboTax updates?
If it were me, I wouldn't file on paper unless it was a last resort. A paper return guarantees that a return will not be processed for weeks or longer. The filing deadline is still a month off. If necessary, you could phone TurboTax Support (link below) to see if there's any known IP PIN entry issue pending repair, but there is not a noticeable increase in people posting IP PIN issues in the forum. Look at the 2 images I posted below. Is the first one what your screen looks like (or similar) when entering the 6 digits?
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It's also possible to enter the IP PIN in Forms Mode on the Federal Information Worksheet, Part VII. Or is it not working there either?? See this image:
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Otherwise, if you wish, you can phone TurboTax Customer Support to see if there is any known issue.
Hours are 5AM-9PM Pacific, 7 days/week.
