Get your taxes done using TurboTax

My experience with the online version was so bad that I aborted mid stream and reverted to my desktop as I have done for many years. I contacted TT asking how to abort an online return (not completed or submitted). I was directed to JustAnswer who eventually helped me accomplish this (I think). I was told that I would not be charged even though I was required to sign up for a JustAnswer account. I attempted to follow all directions but I find that I have been charged $65 + $5 for this answer. JustAnswer says tough luck. As a long time TT user, I am very unhappy!