After answering "no" and "customer service" to the bot for about 20 plus questions, I was privileged enough to wait 10-15 minutes for a representative, Jasmine (silent "J" pronounced "H") who hung up on me after correcting me about pronouncing her name and listening to 2 sentences from me. Not calling back.
It is the ONLY way to contact them. that 800 number and a bot plays 20 questions.
