I have a MAC and have to use the online version. I have had nothing but problems this year. Customer support is awful! Their staff are polite, do not get me wrong, but there has been no fixes at all...even simple medical expenses (like claiming mileage) they have not been able to fix (of note, I have spent over 1.5 hours with online support, screen sharing, etc to no avail). Also, there are forms they say are not finalized as yet with the online version and blame CRA -- we are now in March and still not fixed. Like many others, I have used Turbo Tax for years without issue. Sadly I think that streak has come to an end (I also pay per return because I am a MAC user).
